Yahoo has ripped me off!!

So i go into the site & im browsing, then i click into looking at a shop, like here.
Im browsing & trying out the shop's look's, next thing i know i have $89.95 taken from my account & i have been trying all afternoon to get it back, it's taken me all afternoon just to find a help line, i.e email address or somekind of way out, kwim?

I have a headache & am stressed over it, they are ignoring me!!!!

To top it all off i cant even find where i started off in the first place or to even find this shop i paid for!!

while you are waiting for yahoo, call your card company, they should be able to help you.

ouch get on to the bank you will need the fraud line number,dont wait phone the emergency number on it!!

oh yes they might get you to withdraw some money and cancel your cards,I had it a few months back its a pain!

OMG! That is not cool! I hope this gets resolved soon.

Oh no sarah...kepp us updated.

yowza! Hope it gets fixed quick!! Let us know what happens!

OUCH...Not good at all!!!!

I phoned my bank straight away they said becoz the transaction was made online, they cant re-call the amount or do anything about it!!

I managed to find the "contact us" & sent a email, they want me to go to help msg board & submit my question there, & it was one of those no reply email's, so im back to square 1 becoz the help msg board was absalutly useless!!!

I dont know what to do now....?
Yahoo are *bleeeeeeep*

But you did not make a transaction!! did you enter your bank details!!? anyway they need kick up butt beause they have a duty under fraud to investigate it!!

I don't understand how they got your info! Even when I "want to" purchase something.......it takes several clicks to "checkout"

i've never bought off of yahoo but i hope you get things figured out soon.

wilgeshouse wrote:i've never bought off of yahoo but i hope you get things figured out soon.

Normally it is a great place to shop as things are more reasonable compared to ebay! I sold on Yahoo and on ebay several years ago!

Holly wrote:I don't understand how they got your info! Even when I "want to" purchase something.......it takes several clicks to "checkout"

Yes i went through all that i did click, & paid with paypal. but i did'nt realise they were going to take the money STRAIGHT away, i thought i would'nt be charged until i have the shop set up & was open, as it seems i cant do anything with it, i cant even acces the start page & i have a right to cancel in 3 days.

What i am mad about is there is no where to cancel no option's & no help, quick enough to take my money though.

Just sent another email as it's the only form of communication to them that i have.

Im so thick at times & this is my own fault, i thought it was going to be another ebay type thing but its not i have to have licences & id number's etc, which i obviously dont have!

Im trying to right it in the 3 days i have & they are so hard to deal with, i cant get hold of nobody & nobody is listoning!!

I'm sorry Sarah! That's the bad thing about the internet. Really easy to get riped off! I don't understand why your card company can't help you. I did something like this once and I filled out a form, had to send a letter to the company who charged me, which the bank helped me write and in a few days I had my money back plus they stopped that company from trying to recharge me. How about calling the Better Business Bureau?

*sigh* well this is the third day, so bye bye $89.95 £54. in GBP

hippy_chick wrote:

Holly wrote:I don't understand how they got your info! Even when I "want to" purchase something.......it takes several clicks to "checkout"

Yes i went through all that i did click, & paid with paypal. but i did'nt realise they were going to take the money STRAIGHT away, i thought i would'nt be charged until i have the shop set up & was open, as it seems i cant do anything with it, i cant even acces the start page & i have a right to cancel in 3 days.

What i am mad about is there is no where to cancel no option's & no help, quick enough to take my money though.

Just sent another email as it's the only form of communication to them that i have.

When I had a shop on there is was free to list everything...no fees unless you sold something! It has been about 3 years ago.....WOW not a good thing at all!

Yes i was guessing i would be billed later too, i have given up, as i cannot get in contact with any1, i emailed yahoo only to get one of those useless do not reply to this email, email, telling me to use there help site, which is also useless, you know.

Not good...well, hopefully I guess, you will get what you paid for now..